After placing an order and paying on the website, you will be redirected to the Thank You page, where a link to download the pattern will be attached. In addition, you will receive the pattern at the email address you provided when placing the order.

You will receive a pattern in PDF format. Each pattern has a diagram, circular instructions, photos, and an attached video tutorial.

All the patterns are written in Standard American Terms.

The pattern is provided with instructions in English.

Yes, they are. Our patterns are suitable for beginners, regardless of the level indicated on the pattern, as they contain additional tutorials for each technique that will be used when crocheting the product.

The list of materials is provided in the pattern description; you can review it before making a purchase. The list is also duplicated in the pattern itself.

Yes, you can choose a different yarn composition and manufacturer, but be sure to consider the yarn thickness characteristics; otherwise, you will get a product that is different in size and appearance.

Our team will be happy to improve our product, so be sure to write to us at woolreef@gmail.com , describing the details, providing screenshots, and indicating your order number. Our team will process your request and update the pattern.

Write your question to woolreef@gmail.com, indicating your order number.

We are very sorry that this happened. Perhaps you entered your email address incorrectly, or there was a technical failure. Please provide your order number, the email address you entered, and your name to woolreef@gmail.com , and we will try to resolve this issue as soon as possible.

Digital downloads are non-returnable and non-refundable.